This page contains several key configurations that are completed during the installation process.
- Queue Server Port – the communication port to communicate with CyCC.
- Queue Server IP Address – the IP address of the CyCC server.
- CyChat Server Address – the web address for internal communication.
- CyChat Web Server Root Path – the main URL to access CyChat.
- Timeout Setting – Time to cancel a chat request when there is no response from the customer or the web server.
- Message Wait Delay Setting – Time to send an updated Wait Message to the customer while waiting for a chat agent to become available.
Please ignore other options listed as these will be removed in the next software release